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Most popular FAQs

1.  I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.  Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.  I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.  There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
5.  I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.  How do I create a bootable USB stick?
7.  I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive (http://www.ocztechnology.com/ocz-revodrive-3-x2-pci-express-ssd.html) with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card (http://www.amd.com/US/PRODUCTS/WORKSTATION/GRAPHICS/ATI-FIREPRO-3D/V8800/Pages/v8800.aspx) (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.  I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
9.  I have this server : http://www.supermicro.com/products/system/2u/6027/sys-6027r-trf.cfm?parts=show At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
10.  How to flash iSCSI option ROM to AOC-SG-I4?

Latest FAQs

1.  Using X11 UP or DP motherboards with onboard VGA Aspeed 2500 in whatever legacy or UEFI mode, user may experience black screen issue while launching Redhat/CentOS 6.8 or 6.9 OS installation, especially IPMI upgrading to 1.67 or later version. Switching OS version to Redhat/CentOS 7.x, the problem goes away and never duplicates it anymore. For such issue, user can refer to below solution to patch this problem. (04/15/2019)
2.  Can X10SDV-TLN4F enable SR-IOV? Does onborad I350-AM2 support SR-IOV or we need plug add-on LAN card to support? (04/14/2019)
3.  Does the SMCIPMITool have a raw command to turn off SMC RAKP protection?  (04/12/2019)
4.  We have SYS-F618R2-RT+ system that has the following error message "Disk1 SMART failure - Assertion" in IPMI Log, what does it mean? (04/12/2019)
5.  Per the SYS-2049U-TR4, it states that it supports “Optional up to 2 Active Cooling GPUs”. Which GPUs are supported? I do not see the server listed on the Compatible GPU List. https://www.supermicro.com/products/system/2U/2049/SYS-2049U-TR4.cfm
https://www.supermicro.com/support/resources/GPU/ (04/12/2019)
6.  I have a question regarding the FAN in the back of the CSE-M28SACB. Does it only have one speed? (04/12/2019)
7.  What is the MTBF for the S3008L-L8i? (04/12/2019)
8.  Will the K1SPE support Cascade Lake CPU in the future? (04/12/2019)
9.  Does the 5039C-T support multiple monitors with the onboard DVI and HDMI? (04/12/2019)
10.  Does the AOC-S3216L-L16iT support IR mode firmware? (04/12/2019)

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