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Most popular FAQs

1.  I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.  Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.  I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.  There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
5.  I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.  How do I create a bootable USB stick?
7.  I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive ( with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card ( (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.  I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
9.  I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
10.  How to flash iSCSI option ROM to AOC-SG-I4?

Latest FAQs

1.  I have X11DPG-QT and trying to Boot to BIOS when the Allergo Pro USB 3.0 PCI-E add- on card installed on slot 9. The motherboard BIOS 3.0c is the current one. Is there any workaround to boot to the system BIOS? (04/19/2019)
2.  I'm looking for a 2U chassis that supports both the X11DAC and includes a six position SAS backplane. Please advice (04/19/2019)
3.  Is the 1028GQ-TR validated for Nvidia K80? (04/19/2019)
4.  We have system SYS-7046A-T with X8DAi board plus two NVIDIA PNY P1000 GPU cards. When we try to use Quadro P1000 card we can see the BIOS as it boots but after the screen always goes blank or hangs. We have tried this system with one is RedHat and the other is Windows and both have same behavior. I have updated the BIOS version to the latest and installed the newest NVIDIA drivers but still doesn't work. The only case I have gotten the P1000 to work is if I install 2 graphics cards at the same time and boot up off of the working one and then after windows is up switch the cable to the P1000 then it will display. Please advice (04/19/2019)
5.  A customer bought this server 1028U-TN10RT+ with 6 NVMe drives. He is asking if he can just add 4 more NVMe drives to the hybrid bays or if it needs anything to make the 4 NVMe drives connect/work, please advise. (04/19/2019)
6.  X8DAi board got blank screen/Hang after boot when used Nvidia PNY P1000 Card. (04/19/2019)
7.  Would like to use the JBOD SC82BE2C-R741JBOD. What controller can I use and cables if necessary? (04/19/2019)
8.  I have a server that is not Supermicro, but would like to use the JBOD SC82BE2C-R741JBOD. What controller can I use and cables if necessary. (04/19/2019)
9.  Looking for BBU and bracket to hold the BBU part number for an LSI 3108 controller connected to system  6028R-E1CR12N. (04/19/2019)
10.  I am using the X10DDW-NT in a 1U WIO chassis. If I want to get two PCI-E expansion slots to work with a single CPU installed, do you have any available riser cards that can allow me to accomplish this? (04/19/2019)

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